10 Resolutions for Auto Dealers in 2017
2017 is upon us! Here are some New Year’s resolutions for auto dealers that are sure to make this next year a great one. The turn of the new year is a time when people like to reinvent themselves. They…
Read More10 Resolutions for Auto Dealers in 2017
The Risks of Spot Delivery and How to Avoid Yo-Yo Financing
You may be a big fan of spot delivery in your dealership, but if you’re not doing it right, you may be hearing from the FTC. Ask any dealership employee what their busiest times are, and you’ll likely always get…
How Auto Repair Financing Can Boost Your Upsells
Why implement an auto repair financing program? Bigger close rates, more revenue, and better customer service. A customer walks into your shop with a problem: his brakes make a loud, grinding sound when coming to a stop. Your service team…
Car Sales Terminology & Cliches That Turns Buyers Off
“How can I earn your business today?” and other clichéd car sales terminology. If you haven’t said them in real life, you’ve heard them on TV. One of the most identifiable clichés is the car sales terminology used by so many…
The VW Settlement: 10 Crucial Things Dealers Need to Know
Volkswagen’s error has cost the company billions of dollars, but the VW settlement could mean profit for your dealership if you follow all the rules. Until recently, Volkswagen had a pristine reputation in the auto industry. They were viewed as…
How the FTC’s “Operation Collection Protection” Affects Car Dealerships
“Operation Collection Protection” targets illegal debt collection practices across the country. Is your dealership in compliance? You are undoubtedly familiar with the Federal Trade Commission, aka the FTC. The FTC is the government agency that works on behalf of consumers…
Auto Marketing: 15 Tesla Facts for Car Sales
Keep an arsenal of Tesla facts on-hand to ensure you’re ready to answer any customer question Tesla Motors gained the attention of the world as an automotive innovation powerhouse. Unlike older companies, such as Ford and Honda, Tesla has only…
How to Write a Compliance Officer Job Description For Your Dealership
Craft an effective, thorough compliance officer job description if you want to find the right person to ensure your dealership is on the up-and-up. You’re no stranger to high turnover rates in the sales department. You put the time and…
5 Proven Upselling Techniques for Auto Sales
Upselling techniques in auto dealerships should be encouraged, developed internally, and always keep the customers’ best interests in mind. When you first started selling cars, you were probably thrilled to make a sale. Any sale. As long as you were…
10 Types of Automotive Technology To Keep An Eye On
The world of automotive technology has its foot on the gas pedal — can you keep up? “That the automobile has practically reached the limit of its development is suggested by the fact that during the past year no improvements…
Developing Your Auto Dealership Budget for the New Year
Investing time and effort into your annual auto dealership budget is the perfect way to begin your most profitable year ever As the year comes to a close, you’ve probably got a lot on your plate. Some things are fun…
5 Reasons to Display Sales Ethics In Your Showroom
Share your dealership’s sales ethics to increase customer trust and change public perception When you first opened the doors of your dealership, you had a vision in mind. You wanted it to be a special place where customers felt comfortable…